What's happening to our post? Expand Post continues to be delivered to The Station Monday – Friday. Brook are taking it in during the period of closure. If anyone is expecting anything urgent, please contact Rebecca Scott directly.
How will we know when we can get back to normal service in the building? Expand CYN will be holding post-lockdown planning meetings week commencing 4th May 2020. Updates will be emailed to tenants/licensees as and when we know them.
Are we still expected to pay rents/licence fees when the building is closed? Expand Rent and licence fee payments will be due as normal however if there are tenants/licensees who are experiencing particular financial difficulty and have not been able to access financial support elsewhere, we are happy to look at ways we can help.
Who do we speak with if we have concerns about paying rent? Expand Please email [email protected] and cc [email protected]. Payment plans can be considered where there is a genuine affordability issue and you are exploring all other available options including government grant and loan schemes. As a charity with limited financial reserves ourselves, however, we do encourage you to please regard us as an option of last resort rather than your first port of call – we simply can’t afford to defer everyone’s rent!
Will I receive a business rates rebate now that the government have changed the rules on business rates? Expand Unfortunately The Station is not eligible for further discount on business rates as we already receive the 80% charity rate relief which is passed on to all tenants who are charities/not-for-profits. If you are a small business and have your rented area separately rated, you can apply to Bristol City Council for a rebate.
My licence/lease is due for renewal, will this still be happening? Expand Yes. Lease/licence renewals will continue as normal. If you have a question re your specific lease/licence in the meantime, please contact Rebecca Scott.
Is it possible for me to access my office? Expand In cases where you require CYN to provide access, please contact Alice Darlymple and Mike Perrin to make arrangements. Please note, while we can and will continue to provide access as reasonably required, we are mindful of our legal and moral responsibilities to respect the lockdown – we will therefore ask you to confirm the nature of your visit and that it is genuinely ‘essential’ in line with the regulations. This may include requesting evidence e.g. local authority letter confirming keyworker status. We trust this feels fair and reasonable – the last thing we want is to limit anyone’s access to their spaces, but we have to bear in mind the duty we all have to minimise unnecessary travel and social contact, as well as CYN’s responsibility for the safety and wellbeing of our staff.
Where can I go for financial support? Expand There are a number of schemes now being offered by the government and various funders, if anyone has more information to share with the group, feel to email Rebecca and we’ll add it here: Government guidance to employers and businesses about Covid-19 Government guidance for the charity sector about Covid-19 Arts Council Covid 19 Support Coronavirus Support Finder For those of you who have furloughed staff, please note that the HMRC reclaim scheme is now open and you should apply as soon as possible to ensure prompt reimbursement. See https://www.gov.uk/guidance/claim-for-wages-through-the-coronavirus-job-retention-scheme